The role of a professional secretary and administrator requires excellent office skills including filing, preparing for meetings, dealing with people, business writing and communication skills. However today’s secretary & administrative staff call for an even bigger role. They often require many of the same skills as senior staff of an organization – discretion, good judgment, organizational or management ability, initiative, and the ability to work independently and much more. The more skills secretaries have, the more time their organizational heads will save and the organization as a whole will become more effective.
They are also the first point of contact for visitors. Therefore they must display a highly professional image at all times. An efficient and effective office secretary / administrator can build a good image of the organization and proves to be an asset to his/her supervisor.
This workshop has been specially designed for working secretaries & administrative staffs to enhance their personal effectiveness and working practices, build stronger relationships, broaden their contribution to the team and achieve excellence in the service they provide to colleagues and customers.
Ø Secretarial & Administrative Role , Responsibilities , Skills & Qualities
Ø Maintaining a Positive attitude
Ø Body Language & Non Verbal Communication
Ø Interpersonal skills
Ø Telephone Skills
Ø Developing A Professional Image
Ø Effective Communication
Ø Planning & Prioritizing
Shri. M V Vasudevan. He is retired from Roca Indian Operations as Senior VP & Head- HR. He has more than 3 decades in HR, IR, HSE and legal in Junior, middle and senior Management level
Secretaries, Administrative Assistants of the public, private and non profit sector organizations can participate in this workshop.
DATE, TIMING AND VENUE
30th August, 2022 from 9.30 AM to 4.30 PM at Productivity House, Kalamassery.
Ø Rs.2000/- per participant for KSPC Members
Ø Rs.2200/- per participant for non Members of KSPC
Ø GST @ 18% will be extra.
Ø Special Discount of 10% will be given, if 2 or more participants are nominated from the same organization.
Ø Well prepared reading material, folder, writing pad, pen etc. will be supplied to the participants.
Ø Lunch and refreshments will be served.
Prior Registration is mandatory. For more details, please contact Ph: 0484-2555526/8547897526
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